Route Service Manager
About The Position
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job : To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Job Components: Deliver batteries and provide service each dealer on your route in a timely manner. Follow all Environmental Health and Safety rules and policies Establish, build and maintain good dealer relationships. Complete documentation on a timely basis. Maintain the route by keeping displays clean and keeping dealer list up to date Invoice all units that fail to last warranty period Rotate batteries to maintain quality product and service standards Collect and handle payments on account, which may include cash, checks and money orders Collect and return junk and/or used batteries. Load and unload truck
Requirements
- Must possess current DOT Medical Certification and maintain clean driving record.
- Depending on equipment that will be operated, a Class A or B Commercial Drivers License may be required.
- Prior driving and customer service experience highly desirable
- Good communication skills
- Strong customer service skills.
- High school diploma or GED equivalent
- Ability to read, write and compute basic math.
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Specific vision abilities include close vision, depth perception and ability to adjust focus.
- Ability to regularly lift and/or move 50+ lbs. without assistance
- Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
Responsibilities
- Deliver batteries and provide service each dealer on your route in a timely manner.
- Follow all Environmental Health and Safety rules and policies
- Establish, build and maintain good dealer relationships.
- Complete documentation on a timely basis.
- Maintain the route by keeping displays clean and keeping dealer list up to date
- Invoice all units that fail to last warranty period
- Rotate batteries to maintain quality product and service standards
- Collect and handle payments on account, which may include cash, checks and money orders
- Collect and return junk and/or used batteries.
- Load and unload truck
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
