Route Service Manager

Interstate Batteries•Bridgeton, NJ

1d•Onsite

About The Position

The Route Service Manager at Interstate Batteries is responsible for delivering batteries and providing exceptional customer service to a predetermined route of customers and dealers within their assigned territory. This role involves collaborating with dealers to optimize the mix of batteries on the rack, ensuring that battery quality programs are executed, and building strong relationships to foster improved dealer retention. Interstate Batteries aims to be a trusted workplace where team members can be their whole selves, providing tools and services to enrich their lives and support both professional success and personal wellbeing.

Requirements

High school graduate (or equivalent).
Able to read, write, and compute basic math.
Excellent communication skills required.
Minimum one year of delivery and customer service experience required.
Working knowledge of computers or ability to learn applicable systems required
Working knowledge of electronic inventory management tools is required (tablets, scanners).
Demonstrates good organizational skills and can prioritize tasks.
Works with a high degree of accuracy and attention to detail.
Approaches tasks with a sense of urgency.
Able to work overtime if requested.
Depending on location, the ability to work one or more overnight routes per week may be required.
Be able to regularly lift and/or move 75 lbs.
Must have and maintain a valid DOT medical card, state Driver's License, and an acceptable driving record.

Responsibilities

Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
Follow all Environmental Health and Safety rules and policies.
Load and unload trucks safely and maintain an accurate account of all company assets.
Establish, build, and maintain dealer relationships.
Keep displays and product clean, full, and rotated per consignment agreements.
Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
Complete delivery/route transactions and other paperwork on a timely basis.
Collect and return junk and/or used batteries to the warehouse
Interact professionally with all stakeholders, including team members, managers, and customers.
Follow / fulfill all driver program requirements, as specified by manager.
Other duties as assigned