Route Sales Representative

Community Coffee • Birmingham, AL

59d • Onsite

About The Position

The Route Sales Representative is responsible for generating new business and servicing existing customers within an assigned route. As a key representative of the Community Coffee brand, this role plays a vital part in the company’s overall sales and customer satisfaction strategy.

Requirements

• High school diploma or equivalent required.
• Passing score on aptitude test required in lieu of high school diploma or equivalent.
• Must be at least 21 years of age.
• Valid driver’s license required; CDL may be required for some routes.
• Acceptable driving record.
• DOT medical certification required.
• Successful completion of a pre-employment physical.
• COVID vaccination may be required depending on customer entry requirements for specific routes.
• 1 year of customer sales and service experience.

Nice To Haves

• Bachelor’s degree in a related field preferred.
• Route sales and cold calling experience in a DSD (Direct Store Delivery) environment preferred.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.

Responsibilities

• Operate a company vehicle to sell and deliver products, equipment, and supplies to FSOP (Food Sales on Premises) customers.
• Achieve financial targets for route profitability through effective sales and service.
• Solicit additional product purchases from existing customers.
• Collect customer payments and manage route’s daily bank deposits.
• Maintain accurate records of sales, inventory, and deliveries.
• Load and maintain appropriate inventory on the truck for each customer stop.
• Ensure product freshness and manage customer inventory levels.
• Monitor and collect delinquent accounts as needed.
• Install, maintain, and recover coffee brewing equipment and branded merchandise.
• Provide excellent customer service and ensure customer satisfaction on every visit.
• Participate in trade shows and special events to promote company products and services.
• Clean vehicle regularly and perform routine maintenance checks.
• May be asked to perform additional duties as necessary.

Benefits

• health
• dental
• vision
• life insurance
• 401(k)
• short- and long-term disability
• paid time off
• employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees