Route Sales Representative

Community CoffeeTallahassee, FL
4dOnsite

About The Position

The Route Sales Representative is responsible for generating new business and servicing existing customers within an assigned route. As a key representative of the Community Coffee brand, this role plays a vital part in the company’s overall sales and customer satisfaction strategy.

Requirements

  • High school diploma or equivalent required.
  • Passing score on aptitude test required in lieu of high school diploma or equivalent.
  • 1 year of customer sales and service experience.
  • Must be at least 21 years of age.
  • Valid driver’s license required; CDL may be required for some routes.
  • Acceptable driving record.
  • DOT medical certification required.
  • Successful completion of a pre-employment physical.
  • COVID vaccination may be required depending on customer entry requirements for specific routes.
  • Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.

Nice To Haves

  • Bachelor’s degree in a related field preferred.
  • Route sales and cold calling experience in a DSD (Direct Store Delivery) environment preferred.

Responsibilities

  • Operate a company vehicle to sell and deliver products, equipment, and supplies to FSOP (Food Sales on Premises) customers.
  • Achieve financial targets for route profitability through effective sales and service.
  • Solicit additional product purchases from existing customers.
  • Collect customer payments and manage route’s daily bank deposits.
  • Maintain accurate records of sales, inventory, and deliveries.
  • Load and maintain appropriate inventory on the truck for each customer stop.
  • Ensure product freshness and manage customer inventory levels.
  • Monitor and collect delinquent accounts as needed.
  • Install, maintain, and recover coffee brewing equipment and branded merchandise.
  • Provide excellent customer service and ensure customer satisfaction on every visit.
  • Participate in trade shows and special events to promote company products and services.
  • Clean vehicle regularly and perform routine maintenance checks.
  • May be asked to perform additional duties as necessary.

Benefits

  • health
  • dental
  • vision
  • life insurance
  • 401(k)
  • short- and long-term disability
  • paid time off
  • employee assistance program
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