Route Optimization Support Specialist | San Jose CA
About The Position
OnTrac is hiring a Route Optimization Support Specialist! Are you looking for a chance to work for a growing company where you can learn and make a difference? If you like helping others, have a strong sense of empathy, enjoy a fast-paced environment, have the gift of problem solving, then consider joining our amazing team! About Us: Founded in 1986, OnTrac is now a super-regional provider of distribution services for premier e-commerce and product supply businesses that desire reduced transit times, greater flexibility, and the elimination of excess costs within their supply chain. With over 60 offices across 36 states, OnTrac's growth is phenomenal and ongoing!
Requirements
- Minimum of two (2) years administrative or clerical experience, Fleet experience preferred.
- High School Diploma is required.
- Excellent oral and written communication skills.
- Ability to effectively present information and respond to questions.
- Ability to communicate and interface with many vendors, and corporate employees.
- Ability to read and apply common sense understanding to carry out instructions furnished in written or oral form.
- Ability to deal with high levels of ambiguity and see through with data based decisions.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to apply strict confidentiality rules to daily workload.
- Ability to problem solve.
- Provide excellent Customer Service to Internal and External Customers.
- Proficiency in Windows applications: Word, Excel, and Outlook.
Responsibilities
- Dispatch drivers, track on road metrics with consistent and effective follow-up with facility personnel including 3rd party providers, direct shipper contact, and internal KPI management.
- The daily administration of Routing/mapping creation and optimization for dedicated pick up routes in select markets.
- Pick up manifest creation and communication to RSP business partners and facility operators for daily on road execution.
- Field telephone calls, file, and data entry.
Benefits
- Medical, Dental, and Vision Insurance
- Industry leading individual and group benefits
- Paid Time Off including Holiday pay
- 401(k) with company match
- Safe and clean work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
