ROUTE DRIVER - SMARTSERVICE (FULL TIME)

Compass GroupPlainfield, MI
Onsite

About The Position

Canteen brings break time to everyone, combining food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. The company emphasizes that its people are at the heart of everything they do, fueling growth through dedication, collaboration, and passion. They invite enthusiastic individuals with customer service and commitment to join their team, promising opportunity and innovation to transform the industry. The Route Driver position involves driving a company vehicle over an established route to deliver products and maintain inventory. The role is responsible for providing top-notch service to clients and customers at all times.

Requirements

  • Must have a valid driver's license.
  • 3 years driving experience required.
  • Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
  • Must be able to lift 50 lbs. on a consistent basis.

Nice To Haves

  • Previous vending route driving and merchandising experience preferred.
  • Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.

Responsibilities

  • Prior to beginning each day’s route, ensures that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
  • Maintains proper inventory levels and product distribution for vending machines.
  • Loads hand cart with totes of product, walks to the machines, and loads the machines. Returns to truck with hand truck of empty totes.
  • Performs product rotation to ensure freshness at designated client locations for vending machines.
  • Provides client and customer satisfaction in every aspect of job performance.
  • Performs routine cleaning and sanitation of vending machines and other related equipment.
  • Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
  • Maintains accurate machine product and inventory data via a handheld computer.
  • Informs regular clients and customers of new products or services.
  • Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner.
  • Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers.
  • Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product.
  • Conducts inventory reconciliation in accordance with established procedures.
  • Keeps company vehicle clean and organized at all times; performs pre- and post-trip vehicle inspections.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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