Route Delivery Specialist

Red Envelope ConsultingIndianapolis, IN
15d

About The Position

The Route Delivery Specialist will be responsible for executing both delivery and warehouse duties, with a strong emphasis on providing superior customer service. This role involves ~25% delivery work and ~75% warehouse responsibilities, requiring overnight travel (2–10 nights per month). The ideal candidate will drive non-CDL vehicles (up to 26’ box trucks) or travel by air to reach customers. The position requires meticulous attention to detail, strong problem-solving skills, and the ability to represent RadCare Services (RCS) professionally in diverse settings, including hospitals.

Requirements

  • High School Diploma or GED equivalent required.
  • Proficiency in English (reading, writing, and speaking) for effective communication with customers.
  • Strong mathematical ability (addition, subtraction, multiplication, division).
  • Familiarity with GPS devices for navigation.
  • Problem-solving aptitude with the ability to address diverse situations effectively.
  • Valid driver’s license with a clean driving record.
  • Regularly lift and move items up to 30 pounds and push/pull heavy racks.
  • Frequent bending, stooping, standing, and walking.
  • Close vision and the ability to adjust focus.

Nice To Haves

  • Prior experience as a delivery driver and/or working within hospital environments preferred.

Responsibilities

  • Serve as the primary on-site representative of RCS, ensuring professional customer interactions.
  • Evaluate and address complex delivery or customer service situations, escalating issues as needed.
  • Safely transport goods to customer locations, adhering to delivery schedules and traffic laws.
  • Load, secure, and unload heavy shipping totes using a pallet jack.
  • Verify delivery accuracy by matching items and quantities to warehouse records.
  • Navigate hospital facilities efficiently and adhere to site-specific requirements.
  • Communicate with the RCS Operations leadership team to report process deviations.
  • Maintain cleanliness and organization of delivery vehicles.
  • Participate in process development and refinement within the operations team.
  • Collaborate effectively within internal and external teams.
  • Work independently in a fast-paced environment, standing, walking, and bending for extended periods.

Benefits

  • Full benefits package, including health, dental, vision, and a 401k employer match.
  • Opportunities for growth in a fast-paced and expanding company.
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