Route 66 Veterinary Charge Nurse

Ethos Veterinary Health • Albuquerque, NM

126d • $29 - $33

About The Position

The purpose of the Veterinary Emergency and Critical Care Department Head is to provide high quality medical support and nursing care to companion animal patients in addition to providing top leadership and oversight to the support staff for the department, support the veterinarians in the department, and assist the organization of the daily workflow of the hospital.

Requirements

• Experience in veterinary nursing or a related field.
• Strong leadership and mentoring skills.
• Excellent communication skills.
• Ability to manage and resolve conflicts.
• Knowledge of veterinary medical techniques and procedures.
• Familiarity with OSHA standards.

Nice To Haves

• Previous experience in a supervisory role.
• Certification as a veterinary technician.
• Experience with training and development of staff.

Responsibilities

• Coordinates with the training coordinator on all training protocols and procedures to ensure existing support staff as well as new staff members are on-boarded and trained efficiently and effectively.
• Take part in the interview and selection process of potential new support staff candidates, to include technicians, technician assistants, client administrators, client liaisons, lab technicians, kennel assistants, and doctor's assistants.
• Review leveling criteria and benchmarks for employee advancement per hospital protocol.
• Perform mid and annual formal performance reviews per hospital protocol for all support staff.
• Lead the support staff team by example.
• Follow through on commitment to growth and development of entire support staff team.
• Act as a mentor for support staff.
• Ensure appropriate medical techniques are being utilized.
• Ensure that employees are demonstrating positive customer service to all clients.
• Ensure all support staff are following hospital policies and procedures.
• Work with employees to correct deficiencies, implement training as necessary, and partner with the Leadership Team to implement corrective action or coaching procedures.
• Follow up on coaching to ensure it is being implemented.
• Document training and coaching sessions.
• Create and teach department specific curriculum for ARISE Academy.
• Act as the bridge between the hospital leadership team and support staff in department to maintain open channels of communication and constructive dialogue.
• Conduct beginning of shift huddles.
• Participate in regular team meetings with Leadership Team to identify areas for improvement within the company.
• Monitor offices and hospital areas and ensure compliance with duties.
• Identify and solicit opportunities for growth within the support staff.
• Actively seek out staff members who may be disengaged and intervene as necessary to improve staff retention.
• Involved in the development and implementation of new policies and SOP as relevant.
• Work with the inventory specialist to maintain all inventory for the department to ensure appropriate levels of items are always on hand without shortages or excess on hand and stays within the departmental budget.
• Ensure the department always meets and follows all required OSHA standards.

Benefits

• 401(k) with matching contributions.
• Health, dental, and vision insurance.
• Life insurance coverage.
• Paid time off (PTO) for work-life balance.
• Flexible scheduling options.
• Employee discounts on veterinary services.
• Professional development assistance and ongoing training.
• License reimbursement.
• Uniform allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree