Roster Operations, Senior Manager
Genentech•Los Angeles, CA
249d•$133,280 - $247,520
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About The Position
The Roster Operations Senior Manager will lead roster management processes, ensuring seamless alignment of patients, customers, field and home office employees, and contracted users. This role oversees user access, approvals, and role-based permissions while managing vendor relationships and system performance. Acting as a key liaison across teams, the role drives operational excellence in user assignments, talent flow, and customer list management within CRM (Customer Relationship Management) products. The ideal candidate is highly organized and skilled at optimizing digital operations to enhance efficiency and user experience.
