Rooms - Room Attendant

OTH Hotels Resorts • Arlington, VA

113d

About The Position

At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Room Attendant, you play a vital role in creating an environment that feels personal, thoughtful, and truly welcoming. This isn’t just about cleaning rooms. It’s about preparing a space that comforts, refreshes, and delights—where a guest can exhale and feel at home. Every made bed, every sparkling surface, every thoughtful touch is a chance to make a quiet yet powerful impression. You are more than a room attendant - you’re a memory maker. And when empowered with our Unscripted Hospitality mindset, your actions help turn routine stays into unforgettable experiences.

Requirements

• Someone who sees value in the details and takes pride in creating clean, inviting spaces.
• Energized by a fast-paced environment and finds joy in a job well done.
• Self-motivated and reliable, able to manage time effectively and work independently.
• Physically able to meet the demands of the job (lifting up to 25 lbs, bending, standing, and moving throughout shift).
• Open to working flexible schedules including weekends and holidays.
• Communicates in basic English; bilingual abilities are a plus.
• Prior experience in hotel housekeeping or cleaning is preferred—but we also welcome those ready to learn and grow with us.

Responsibilities

• Deliver clean, comfortable, and well-presented guest rooms and public areas in accordance with OTH and brand standards.
• Create an environment of warmth by ensuring every detail—from fresh linens to replenished amenities—is handled with care and intention.
• Anticipate guest needs and go beyond task lists to personalize the experience when possible.
• Communicate promptly and respectfully with guests, responding to requests with genuine courtesy and ownership.
• Identify and report maintenance concerns, safety issues, or lost-and-found items quickly and accurately.
• Respect guest privacy and uphold all safety, sanitation, and 'Do Not Disturb' policies.
• Collaborate with teammates across departments to support seamless service and cross-functional needs (public area cleaning, laundry assistance, etc.).
• Take pride in your appearance and maintain a professional, positive, and team-centered demeanor.

What This Job Offers