Oversee and perform scheduled preventative maintenance and cleaning in guest rooms. Analyze room defect trends. Return appliances to the appropriate setting on check-out rooms. Record room preventative maintenance inspection scores into appropriate display or chart. Log maintenance completed into log book and electronic tracking system for each room. Coordinate with other departments to put rooms out of order and rooms needing refresh or cleaning. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED