Rooms Operations Trainee

Davidson Hospitality Group•Monterey, CA

2d•$24 - $24

About The Position

Join the prestigious team at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, located in the picturesque Monterey Peninsula of California! As a renowned resort, we are seeking dedicated and passionate individuals to be part of our team. With its stunning coastal location, luxurious accommodations, and world-class amenities, Hyatt Regency Monterey offers a unique and serene work environment where you can showcase your hospitality skills. As an employee, you will have the opportunity to deliver exceptional service to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Regency Monterey offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and contribute to our legacy of delivering exceptional hospitality! Overview At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This Operations Trainee program was developed to provide training for hotel management positions. The position will include exposure to the Operation departments of the hotel. The objective of this training program is to learn expectations, skills and exposure to management training for individuals seeking a career in hospitality. The position may provide rotation and is a fantastic opportunity exposing the trainee to multiple functions of the hotel operations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Requirements

1 or 2 years of experience in housekeeping or hotel operations preferred.
Demonstrated interest in leadership and hospitality management.
Strong communication, organization, and problem‑solving skills.
Ability to work flexible schedules, including weekends and holidays.
Ability to stand, walk, bend, lift, and perform physical tasks associated with housekeeping operations.

Nice To Haves

Hospitality management coursework or degree (preferred)
Bilingual abilities (preferred)

Responsibilities

Learn and support daily housekeeping operations.
Learn inventory control processes for linen, amenities, chemicals, and equipment.
Support quality assurance processes, including room inspections and brand standard audits.
Assist in maintaining department cleanliness, organization, and safety standards.
Assist with onboarding, training, coaching, and supporting housekeeping team members.
Observe and support performance management, attendance tracking, and corrective action processes.
Promote teamwork, engagement, and adherence to company values.
Model professional behavior and strong customer‑service skills.
Support prompt resolution of guest concerns related to room cleanliness or service.
Collaborate closely with Front Office, Maintenance, and other Rooms Division departments.
Ensure guest requests are prioritized and communication is timely and professional.
Uphold service recovery standards to enhance guest satisfaction.
Learn and comply with all OSHA, health, safety, and sanitation requirements.
Support safe work practices, chemical handling, and proper equipment use.
Learn labor standards, scheduling practices, and union contract guidelines.
Participate in action planning to improve cleanliness scores, efficiency, and guest satisfaction.
Demonstrate readiness for promotion through performance, reliability, and leadership capability.