MIT Rooms

Four Seasons Hotels and Resorts•Denver, CO

6d•$26

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential. Learn and follow standards and cultural standards so that we expertly serve guests by providing exceptional knowledge of hotel products and services. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Learn to manage and execute components of Rooms Division operation, learn and exhibit Four Seasons Leadership Behaviours. Work harmoniously and professionally with co-workers and supervisors; maintain discretion and confidentiality, including matters relating to guests, staff, and the company. Understand Four Seasons’ style, practices, culture, terminology, and general philosophy. Use these principles as guideline for behavior. Attend, participate in and occasionally lead required meetings or training events and perform other tasks as requested by management. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the employee handbook.

Requirements

1-2 years’ experience in hotel environment with a passion for the industry
Strong computer skills
A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays.
Must be fluent in English and possess legal work authorization in the United States.

Responsibilities

Learn and follow standards and cultural standards so that we expertly serve guests by providing exceptional knowledge of hotel products and services.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Learn to manage and execute components of Rooms Division operation, learn and exhibit Four Seasons Leadership Behaviours.
Work harmoniously and professionally with co-workers and supervisors; maintain discretion and confidentiality, including matters relating to guests, staff, and the company.
Understand Four Seasons’ style, practices, culture, terminology, and general philosophy.
Use these principles as guideline for behavior.
Attend, participate in and occasionally lead required meetings or training events and perform other tasks as requested by management.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the employee handbook.