Rooms Manager-in-Training
About The Position
Chateau Elan Winery & Resort, situated in the north Georgia foothills, is a 3,500-acre conference and leisure destination. The company prides itself on delivering exceptional products and services, attributing its success to its dedicated associates. The Rooms Manager-in-Training Program is a fast-track career development opportunity specifically designed for recent college graduates. This 12-month program involves comprehensive immersion in both the Front Office and Housekeeping departments. The primary objective is to provide participants with a solid foundation that will prepare them for a long-term career within HEI Hotels and Resorts. The company is committed to building a diverse and inclusive workplace, encouraging all qualified candidates, including those with U.S. military experience, to apply even if their experience does not perfectly align with every qualification. HEI Hotels and Resorts offers a comprehensive benefit program focused on the physical, mental, and financial wellness of its associates.
Requirements
- Flexibility to relocate for placement after completion of the MIT program.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Nice To Haves
- Recent or current graduate of a hospitality program preferred.
Responsibilities
- Shadow both the Front Office and Housekeeping departments at the assigned hotel.
- Complete shifts in each position within the Front Office and Housekeeping departments.
- Consistently attend department meetings within the Front Office and Housekeeping departments as well as any leadership meetings at the hotel.
- Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping.
- Utilize labor management tools to schedule and control labor costs.
- Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
- Ensure compliance with Room Standard Operating Procedures and Policies.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Benefits
- discount hotel stays
- discount spa services
- discount golf
- discount food and beverage
- discount retail
- access to the YouDecide® discount program
- negotiated pricing arrangements for vacation destinations
- hotels
- vacation planning
- rental cars
- movie tickets/rentals
- consumer electronics
- consumer goods and services
- personal services
- discounts on cell phones and plans
- competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds
- DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them
- market-leading compensation packages
- generous PTO and flex-time initiatives
- outstanding career development and advancement opportunities
- job-appropriate assets and resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1-10 employees
