Rooms Inspector

Marriott International • Longboat Key, FL

111d

About The Position

The position involves entering the status of cleaned rooms, completing checklists to report cleanliness and condition of each assigned area, and completing required Housekeeping paperwork. The individual will identify room assignments and the type of cleaning required for each room, inspect guest rooms after being cleaned by Housekeepers, and respond promptly to requests from guests and other departments. The role requires entering guest rooms following procedures for gaining access and ensuring vacancy before entering. Additionally, the individual will assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees, serving as a role model. Following all company and safety and security policies and procedures is essential, including reporting any maintenance problems, safety hazards, accidents, or injuries, completing safety training and certifications, and properly storing flammable materials. The individual must ensure their uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. They will welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. The role also involves ensuring adherence to quality expectations and standards, identifying, recommending, developing, and implementing new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Developing and maintaining positive working relationships with others, supporting the team to reach common goals, and listening and responding appropriately to the concerns of other employees are also key responsibilities. The individual will need to speak with others using clear and professional language, move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance, and perform various physical tasks as required.

Requirements

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No specific license or certification required.

Responsibilities

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area.
• Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room.
• Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Visually verify and interpret written documents.
• Perform other reasonable job duties as requested by Supervisors.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED