Rooms Inspector

Canyon Ranch • Lenox, MA

3d • $17 - $18 • Onsite

About The Position

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. At these acclaimed properties, guests can achieve their goal of living younger longer.
In addition, Canyon Ranch operates North America’s largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure’s Best Spa Award, as well as the Condé Nast Traveler Best Destination Spa Award.
Most recently, Canyon Ranch was honored by the MICHELIN Guide as the top wellness hotel and #1 resort in the Americas. with the Tucson and Lenox resorts having received prestigious MICHELIN Keys recognizing excellence in hospitality.

Requirements

• Schedule: Tuesday, Wednesday, Friday, Saturday, Sunday - 8AM-4:30PM
• Demonstrate a strong sense of pride in your work, with the ability to perform physically demanding housekeeping tasks such as bending, lifting, carrying, and standing for extended periods.
• Respond to guest requests courteously and efficiently while maintaining effective communication and the ability to work well with a diverse team.
• Show flexibility and adaptability in completing a wide range of duties as assigned, supporting smooth daily operations.
• Maintain exceptional attention to detail while remaining alert and safety‑conscious in all work areas.
• Bring 3–5 years of prior experience as a Rooms Attendant or Houseperson in a resort environment, reflecting solid industry knowledge and expertise.
• Meet physical and safety requirements, including regularly lifting up to 25 lbs and maintaining a clean driving record with no moving violations in the past three years.

Responsibilities

• Ensure all guest rooms consistently meet Canyon Ranch’s elevated standards of cleanliness, comfort, and presentation.
• Supervise, train, and coach Room Attendants to maintain high productivity and quality levels, providing performance feedback and supporting ongoing development.
• Inspect guest rooms thoroughly, reporting maintenance concerns immediately and following up to ensure timely resolution.
• Communicate room availability to the Front Desk promptly through phone, radio, or computer systems to support smooth operational flow.
• Assist with operations as needed, including cleaning rooms and replacing items such as shower curtains, comforters, lamp shades, and ironing board covers.
• Manage daily communication by checking and responding to voicemail and email, while tracking guest special requests to ensure accurate follow‑through.

Benefits

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.
• PAY RANGE: $17.00 - $17.68

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed