Rooms Inspector Part Time - Hotel

Oxford Suites & Hotels•Chico, CA

About The Position

The Rooms Inspector at one of Oxford’s boutique-style or luxury hotels is responsible for ensuring that all guest rooms, suites, and public areas meet the highest standards of cleanliness, presentation, and functionality. This position plays a critical role in delivering an exceptional guest experience by conducting detailed room inspections, verifying room readiness, and identifying maintenance or service issues before guests arrive. The Rooms Inspector must be highly detail-oriented, organized, and proactive, working closely with the housekeeping and maintenance teams to ensure that every room reflects Oxford Collection’s commitment to excellence. The Rooms Inspector plays a crucial role in striving to meet and exceed Four-Star service standards, delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations

Requirements

Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside in a variety of weather conditions

Nice To Haves

High School Diploma or GED preferred
1+ years Hospitality / hotel work experience preferred

Responsibilities

Conduct thorough inspections of cleaned guest rooms to verify compliance with Four-Diamond cleanliness and service standards
Ensure guest rooms are immaculate, fully stocked, and free of maintenance issues before check-in
Verify that amenities, linens, and in-room technology (TVs, thermostats, minibars) are properly arranged and functioning
Check for guest personalization opportunities, ensuring VIPs and special requests are accommodated
Monitor Housekeepers progress throughout their shift, checking that Housekeeper carts are properly stocked
Give proactive feedback and conduct on-the-job training for room attendants, reinforcing cleaning protocols and Fobes standards
Communicate ready rooms as soon as they become available to both clean and rent
Submit maintenance reports/requests to the Maintenance Department for any issues identified
Perform housekeeping, laundry, and/or houseperson functions including deep cleaning whenever necessary
Assist in training new employees and providing continuous on-the-job training
Assist with special requests and the issuance of supplies to staff, and log items into the Lost & Found log as needed
Assist in the preparation of opening or closing of the day
Interact and acknowledge guests in a friendly and customer focused manner
Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
Report any guest complaints to supervisor or property management team
Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
Serve as a role model for housekeeping department and other employees, leading by example, ensuring all guest interactions reflect Four-Diamond service standards
Communicate effectively with all hotel staff to ensure the smooth delivery of services
Adhere to attendance policies and maintain regular availability for scheduled shifts
Other duties as assigned