Rooms Inspector - Housekeeping

Hard Rock Hotel & Casino Ottawa • Hollywood, FL

26d • Onsite

About The Position

Under the direction of the Housekeeping Manager, the incumbent is responsible to ensure that all guest rooms and guest access areas are cleaned and maintained according to the property standards

Requirements

• High School Diploma or equivalent, along with two (2) years of housekeeping experience in a similar hotel environment required or an equivalent combination of education and experience.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Nice To Haves

• One (1) year of housekeeping supervisory experience in a similar environment strongly preferred.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Performs inspections of all checkout rooms in the hotel to ensure adherence to departmental policies.
• Ensure that all guest rooms are ready for occupancy in a timely manner to maximize guest satisfaction.
• Perform inspections of guest access areas (corridors, elevator landings, stairwells) to ensure proper cleaning and maintenance.
• Develop department members’ knowledge and skills through education, training and coaching
• Track and maintain deep clean program
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Promotes positive guest relations at all times.
• Perform other duties as assigned.

Benefits

• We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more!
• Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees