Rooms Housekeeping - Office Coordinator
About The Position
At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa. Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit. Housekeeping Office Coordinator Overview: The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day to day office operations for the housekeeping department.
Requirements
- Must be able to read, write, and communicate in fluent English.
- Ability to work days, afternoons, weekends, and holidays.
- Must possess basic computational ability.
- Must have computer skills.
- Previous experience as a coordinator and/or answering phones strongly preferred.
Nice To Haves
- Bi-lingual in Spanish preferred.
Responsibilities
- Open and close housekeeping department daily.
- Work with Loss Prevention to maintain lost and found records.
- Dispatch all calls to appropriate discipline.
- Communicate effectively with all departments, including engineering.
- Update Synergy requests.
- Respond to all phone calls/ requests from guests and other departments.
- Monitor computer system.
- Maintain clear and efficient communication with the front desk.
- Maintain cleanliness and organization in department.
- Walk the floors and inspect guest rooms.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
