Rooms (Hotel) Intern | Semiahmoo Resort

Columbia Hospitality•Blaine, WA

2d•$20 - $20

About The Position

Join our dynamic hospitality team for an immersive 12-week Rooms Division Internship, where you’ll gain hands-on experience across both Front Office and Housekeeping operations. This program is designed to provide you with a comprehensive understanding of hotel operations, guest service excellence, and leadership development. You’ll learn from seasoned professionals, rotate through critical roles, and take on meaningful projects that give insight into what it takes to run a hotel at a high level.This internship is ideal for aspiring hospitality leaders looking to build operational expertise, administrative skills, and practical leadership experience while making a tangible impact on guest satisfaction.

Requirements

Currently a University Student or recent graduate, preferably from Hospitality Business Management (or similar) fields.
Prior experience preferred, but not required.
Availability to internship 16 weeks is a plus
Willingness to learn, show-up, smile and work on a team.
Engaged in a forward moving educational or vocational program.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from peers, managers, clients, customers, and the public.
The ability to interpret written and oral instructions.
Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.

Responsibilities

Gain hands-on experience in Front Office operations including check-in/out procedures, VIP service, reservations, PBX, and valet coordination.
Rotate through Housekeeping roles including cleaning rooms, room inspections, public area maintenance, inventory and linen management, and guest room readiness.
Participate in cross-departmental coordination to ensure seamless guest experiences.
Learn administrative skills including scheduling, labor and occupancy reporting, and inventory tracking.
Develop leadership and coaching skills through supervised mini-leadership challenges and team mentoring opportunities.
Work on a capstone project aimed at improving guest service or operational efficiency, culminating in a presentation to leadership.
Observe and practice service recovery, anticipating guest needs, and exceeding guest expectations.
Attend mentoring sessions
Other tasks as assigned

Benefits

Get Paid Daily (Make any day payday)
Paid Time Off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
Task Force Work Opportunities (Grow your career in idyllic locations)
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Employee Assistance Program “Columbia Cares”
Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Online Learning Platform to Help You Develop!