Rooms Division Manager

The Heartwood at VassarPoughkeepsie, NY
1d

About The Position

The Rooms Division Manager oversees the safe and efficient operation of the front desk and housekeeping departments, maximizes profitability, creating continuity and ensures high levels of guest satisfaction are achieved. This position provides training, support and resources to the front desk staff and the Housekeeping supervisors. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Requirements

  • Leadership, problem-solving, and basic computer skills
  • Ability to share knowledge and teach others to perform tasks
  • High-level customer service
  • Effective communication with guests and team members
  • Able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure
  • 5 plus years of guest services experience required (preferably in a hotel environment)
  • Management or previous supervisory experience required

Nice To Haves

  • Laundry, Janitorial, or Housekeeping experience preferred
  • Inventory management experience helpful
  • Bilingual in Spanish is a plus
  • Associates Degree and/or equivalent work experience

Benefits

  • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
  • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
  • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
  • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
  • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
  • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
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