Rooms Controller
Omni Hotels•San Diego, CA
221d•$26
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About The Position
To monitor and maintain the room rack including but not limited to blocking rooms, pre-registering guest and monitoring rates and packages. The Rooms Control Agent also needs to be familiar with all Front Desk Operations. To ensure that all Select Guest members receive a superior level of service quality in room choice, requests, upgrades, credits for stays and airline mile credits when applicable. To ensure all guest issues are handled and the information is passed on to a manager.
