Rooms Assistant Manager - Housekeeping

The Dewberry Charleston•Charleston, SC

5h•Onsite

About The Position

The Assistant Housekeeping Manager is responsible for the overall operations of the Housekeeping Department, leading the team in the absence of the Housekeeping Manager. He/she is responsible for ensuring all policies are followed and quality standards are maintained, as well as providing professional service that consistently exceeds guest expectations. The Dewberry is a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience while maintaining unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel. The Dewberry is a globally recognized leader in hospitality, known for its authentic, humble, and innovative operators driven to anticipate needs and exceed expectations. The hotel itself is located in the heart of downtown Charleston, bordering Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. It offers 153 thoughtfully appointed rooms, world-class service, and unparalleled views, occupying the former L. Mendel Rivers federal building. The hotel features several event spaces, The Living Room cocktail program, Citrus Club, The Spa, and The Shop.

Requirements

Minimum of 2 years in Housekeeping Management.
Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
Ability to access and accurately input information sign hotel computer system.
Ability to supervise a team consisting of a large and diverse group of people.
Knowledge of Housekeeping industry and trends.

Nice To Haves

Bilingual in Spanish and English preferred.

Responsibilities

Ensure all guest rooms, public areas, and back of house areas are cleaned properly and kept up to hotel standards.
Coach Housekeeping teammates.
Develop, implement, and participate in staff training programs that will result in the highest quality workers and best productivity.
Plan and assign work schedules.
Review and evaluate staff.
Control labor and supply costs.
Prepare purchase requisitions.
Analyze costs and revenue reports.
Establish perpetual inventory of all department supplies.
Ensure all items in storage are inventoried and controlled.
Seek out and demonstrate use of new methods, techniques, and equipment.
Maintain close relationships with and support of other departments.