Room Service Server

Four Seasons Hotels and Resorts • Seattle, WA

22h • $21

About The Position

Four Seasons Hotel Seattle is looking for a Room Service Server who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Room Service Coordinator will be a member of a dynamic team who provides service and support to our award-winning employees. This position reports to the Room Service Manager. U.S. work authorization is required for this position.

Nice To Haves

• Previous Room Service/Serving experience
• Previous exposure to Hotel Operating Systems (Opera, Micros POS and hotsos systems preferred)
• Flexible work hours to include morning and night shifts
• Food Handler’s Permit and Mixologist Permit
• Strong Communication Skills necessary for the success of this role

Responsibilities

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests; Ability to answer calls in the absence of the order taker or manager
• Check the guest’s in room private bar daily and restock accordingly; communicate with order taker any special private bar requests or needs; remove private bar contents upon guest request and re-stock when guest departs.
• Ability to multi-task and prioritize in room deliveries to ensure orders/requests are delivered in a timely manner; deliver and set up guest amenities.

Benefits

• Compensation: $21.30/hour, plus applicable service charges and gratuities
• 13 Days Paid Time Off + 10 Paid Holidays/year
• Medical, Dental, & Vision Insurance
• 401K Retirement Savings Plan, plus Employer Match Program
• Complimentary Room Nights and Discounted Rates
• Complimentary Meals in our Employee Cafeteria
• Complimentary Uniform Care & Dry Cleaning
• Employee Assistance Program
• Investment in your Wellbeing
• Paid Parental Leave & Short-Term Disability
• Life Insurance
• Bereavement & Jury Duty Pay
• FMLA & WA State Leave
• Personal, Medical, & Military Leave options
• Tuition reimbursement
• Training Programs; Growth & Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed