Room Service Server

Four Seasons Hotels and Resorts • Los Angeles, CA

11d • $17

About The Position

Beverly Wilshire a Four Seasons Hotel is looking for a Room Service Server who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The position reports to the Room Service Manager.

Requirements

• We are looking for individuals who have computer knowledge with good communication skills.
• Applicants are required to have high organizational skills.
• Speaking, writing and reading English is required.
• Positive attitude and willing to learn is a must.
• This position requires an applicant with a flexible schedule and the ability to work different shifts, weekends and holidays.

Nice To Haves

• Previous experience of 2 years desired.

Responsibilities

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.

Benefits

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed