Room Service - Marriott Providence Downtown Hotel

Meyer Jabara Hotels•Providence, RI

1d•Onsite

About The Position

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Marriott Providence Downtown Job Description Job Title: Room Service Server Department: Bluefin Grille Position Summary: · To effectively promote and sell the Bluefin menu and provide an outstanding service experience to our guests

Requirements

1 year of experience (related or unrelated to industry), computer literacy, hospitality skills, ability to multi task, language proficiency, ability to work on high business levels
Ability to read, to write, and speak English. (High School Diploma)
One year server experience in a high volume or dining facility
Effective and clear communication skills
Professional and friendly hospitality skills
Practice food safe handling procedures
Knowledge of wines and alcoholic beverages
TIPs certification or other alcohol serves safe certification is required.
Ability to work with the Micro’s computer system
Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time

Responsibilities

Greet guests upon arrival and make them feel welcome.
Accurately take all food and beverage orders.
Speak in front of groups. (ie. Describing specials.)
Answer all questions about cooking methods, menu items, specials and prices of all menu items.
Check food to ensure that appearance, temperature and portions are correct and deliver the food orders in a timely fashion.
Prepare the guest check accurately and present it to the guest following standard handling procedures.
Collect payment form the guest and make accurate change as necessary.
Clean, clear, and re-set all service items and complete side-work checklists
Clean and re-stock all service items and complete side-work checklists.
Assist in seating and greeting the guest also answering Bluefin telephone as needed
Absolute commitment to improved Guest Satisfaction Scores.
Attendance as scheduled is required.