Room Service Order Taker P/T

Four Seasons•Las Vegas, NV

2d•Onsite

About The Position

The friendly and courteous voice of the In-Room Dining Team, the In-Room Dining Cashier receives all guests' requests for an In-Room Dining experience. About the role The In-Room Dining Cashier is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our ever-discriminating guests. Always just a telephone call away, around the clock, the In-Room Dining team provides a wide selection of food and beverage options delivered to the comfort of guests’ rooms. What you will do The In-Room Dining Cashier is an authority on all available food menus, including daily specials, alternative cuisine and all beverage lists. This position makes recommendations to accommodate guests’ preferences and dietary restrictions. The In-Room Dining Cashier oversees the entire sequence of service ensuring guest orders are correctly processed and carried out by the servers within the stated delivery time according to Four Seasons Standards.

Requirements

We are looking for an individual who possesses an affinity for guest service!
Attention to detail, the ability to problem solve, and multitasking are required.
This position involves a heavy volume of guest contact, and fluency in reading, writing, and spoken English is required.
The ability to assume responsibility for the department in the absence of a manager is essential.
The In Room Dining Cashier ensures all orders meet Four Seasons Standards and Sequence of Service, and any guest complaints are promptly shared with the Room Service Manager for immediate follow-up.