Room Service - Order Taker

HSHBeverly Hills, CA
4d$24

About The Position

Working alongside the Room Service Department Head at The Peninsula Beverly Hills, we are seeking a Part-Time Order Taker who possesses a strong sense of detail and a genuine warmth and sense of hospitality. Work for an award-winning luxury hotel group Learn and grow within a diverse multi-outlet property Exceptional benefits package

Requirements

  • Experience in a luxury hotel or other luxury environment
  • To be eligible to apply, you must have a US work authorization.

Responsibilities

  • Strong communication skills with a friendly demeanor and great “connection” with people
  • Ability to handle a high call volume and multitask with poise
  • Offer professional, friendly phone etiquette to all guest and colleague calls for service
  • Knowledge of the hotel menus to handle inquiry calls
  • Document all orders accurately with specific guest requests communicated
  • To frequently communicate with the Room Service Manager and to maintain an excellent rapport within the entire Room Service Department to stimulate continuous improvement.

Benefits

  • Complimentary employee meals
  • Complimentary car parking (onsite)
  • Complimentary bicycle parking (onsite)
  • Bus transit reimbursement
  • Complimentary uniform laundering
  • 50% restaurant discount

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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