Room Service Operator

Memorial Health System • Decatur, IL

70d • $15 - $20

About The Position

The Room Service Operator is responsible for performing essential clerical and related duties under the supervision of the Assistant Food Service Director and staff dieticians. This full-time position operates on a day shift schedule, typically from 6:30 am to 6:30 pm or 7 am to 7 pm, and requires working every other weekend. The operator will oversee diet orders for a group of patients of all ages, ensuring compliance with dietary guidelines and providing excellent service.

Requirements

• High School Diploma or GED.
• One to two years' experience in food service required.
• Basic knowledge of diet therapy, modified diet, and food substitutions.
• Basic math skills.
• Ability to work cooperatively with supervisors, co-workers, and other health care professionals.
• Must be able to read and write English.

Responsibilities

• Identifies with, supports, and displays commitment to the mission, philosophy, and objectives of the organization.
• Participates in and supports performance improvement and risk management activities.
• Oversees diet orders for assigned group of patients of all ages.
• Demonstrates age-related competencies in all patient interactions.
• Verifies diet orders and confers with the dietitian if necessary.
• Expands knowledge through own initiative.
• Voluntarily anticipates and completes duties.
• Prioritizes duties for maximum productivity and efficiency.
• Answers telephone using correct script; takes and relays information.
• Assists co-workers to equalize workload.
• Anticipates and adjusts to changes in workload.
• Ensures that all patients are seen or called for food preferences appropriate to their age and diet.
• Reviews menus for compliance; selections are logical.
• Provides suggestions to patients from the room service menu.
• Complies with time guidelines.
• Involves others in menu selections as appropriate.
• Documents nutrition information on appropriate place/format including calorie counts and supplements.
• Attends required in-services; assists in training new or less skilled staff.
• Uses good judgment and takes appropriate action with minimal supervision.
• Performs other duties as assigned.

Benefits

• Starting salary range of USD $15.25 to $20.42 per hour.
• Full-time position with day shift hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED