Room Service Operator Bilingual - Food & Nutrition - Hopewell - Full Time - Varied Shifts

Capital Health • Hopewell, NJ

4d • $17 - $24

About The Position

Assists the department in the clerical aspects of preparation for patient meal service through accurate menu processing and assisting patients with menu selection.

Requirements

• High School Diploma or GED preferred.
• Knowledge of modified diets preferred.
• Bilingual (English and Spanish) required.
• Basic Computer skills.
• Ability to write, read English.
• Excellent interpersonal and communication skills.
• Able to communicate clearly both verbally and in writing.
• Friendly demeanor and customer focused.

Responsibilities

• Operates Room Service computerized menu system to receive patient/family initiated meal requests.
• Generates and reviews computer meal period reports to determine which patients have not ordered for the meal period.
• Assists patients with telephone call backs or personal visitation as needed while ensuring adherence to all diet orders.
• Answers telephone promptly and appropriately with designated script.
• Maintains a pleasant and helpful attitude throughout the menu item selection process.
• Educates patient on basics of current Diet order.
• Assists patient in menu item selections according to Diet specifications.
• Acts as the Food & Nutrition Department liaison with the Nursing Staff on each unit.
• Communicates professionally, courteously and professionally with Staff at all times.
• Enters accurately and timely, all new diet orders upon admission.
• Updates all diet order changes throughout the day efficiently and accurately.
• Maintains and updates Room Service menu ordering system as needed.
• Coordinates processing of AM and PM nourishment orders including printing the labels.
• Process orders for patient requested nourishments.
• Processes orders for all tube feedings and oral supplements according to established procedures.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA
• Retirement Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees