ROOM SERVICE ASSISTANT

Christ Hospital • OH, OH

75d

About The Position

The position is responsible for the delivery of Room Service meal trays to patients, ensuring assistance with meal set-up at the bedside, and managing the delivery and collection of payment for guest trays. The role emphasizes providing excellent customer service and maintaining sanitation standards throughout the food service process.

Requirements

• High school diploma or equivalent preferred.
• 2 years of related work experience, preferably in health care.
• Related food service knowledge and skills.
• Customer service skills.
• Basic reading, writing, and math skills.

Responsibilities

• Deliver Room Service meal trays to patients with speed and accuracy.
• Assist with meal set-up at the bedside, including moving the bedside table within reach.
• Collect cash payment for guest trays and return promptly if change is needed.
• Confirm accuracy of meal orders and provide excellent customer service to patients and guests.
• Report any patient complaints or concerns to a FANS Manager.
• Notify the nursing unit of prepared trays for insulin patients prior to delivery.
• Return soiled tray carts to the dishroom for proper cleaning and sanitation.
• Maintain clean and sanitary conditions in food service areas, handling food properly during service.
• Follow HACCP principles and comply with hospital and Health Department standards.
• Complete and document daily, weekly, and monthly cleaning assignments.
• Attend meetings as required to enhance knowledge, job skills, and communication within the department.
• Follow acceptable practices related to safety, sanitation, infection control, quality control, and customer relations.
• Perform other duties or responsibilities as assigned or needed.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees