Room Inspector

HRI HospitalityShreveport, LA
3d

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB DESCRIPTION Job Title: Room Inspector Departments: Housekeeping Supervision Exercised: None Supervision Received: Housekeeping Supervisor / Housekeeping Manager / Executive Housekeeper MINIMUM REQUIREMENTS Education High school diploma or equivalent required. Hospitality coursework or certification preferred. Experience Minimum 1 year of housekeeping experience in a hotel environment. Prior inspection or supervisory experience preferred. Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus. Skills & Knowledge Excellent attention to detail and quality control standards. Strong communication, coaching, and leadership abilities. Ability to document findings accurately and clearly. Good organizational and time management skills. Knowledge of cleaning procedures, safety protocols, and chemical handling. Ability to lift, push, and pull up to 50 lbs. Flexibility to work varied shifts, weekends, and holidays. Job Duties & Responsibilities Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards. Provide immediate feedback and coaching to Room Attendants to correct deficiencies. Ensure rooms are properly stocked with amenities and supplies. Communicate maintenance issues and ensure timely follow-up. Assist in training new housekeeping staff on procedures and standards. Support the housekeeping leadership team with scheduling, assignments, and workflow management. Verify completion and accuracy of daily cleaning assignments. Assist with inventory counts, supply control, and documentation as needed. Respond to guest requests and resolve concerns courteously and professionally. Perform additional duties as assigned by management. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation’s premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH’s hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.

Requirements

  • High school diploma or equivalent required.
  • Minimum 1 year of housekeeping experience in a hotel environment.
  • Excellent attention to detail and quality control standards.
  • Strong communication, coaching, and leadership abilities.
  • Ability to document findings accurately and clearly.
  • Good organizational and time management skills.
  • Knowledge of cleaning procedures, safety protocols, and chemical handling.
  • Ability to lift, push, and pull up to 50 lbs.
  • Flexibility to work varied shifts, weekends, and holidays.

Nice To Haves

  • Hospitality coursework or certification preferred.
  • Prior inspection or supervisory experience preferred.
  • Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.

Responsibilities

  • Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
  • Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
  • Ensure rooms are properly stocked with amenities and supplies.
  • Communicate maintenance issues and ensure timely follow-up.
  • Assist in training new housekeeping staff on procedures and standards.
  • Support the housekeeping leadership team with scheduling, assignments, and workflow management.
  • Verify completion and accuracy of daily cleaning assignments.
  • Assist with inventory counts, supply control, and documentation as needed.
  • Respond to guest requests and resolve concerns courteously and professionally.
  • Perform additional duties as assigned by management.
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