About The Position

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives. Ensures all house and safety rules, housekeeping procedures, and security procedures are followed. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Performs housekeeping, laundry, and/or houseperson functions whenever necessary. Other duties as assigned.

Requirements

  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.

Nice To Haves

  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

  • Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards.
  • Assist where necessary to ensure optimum service to guests.

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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