In Room Dining Supervisor

Omni Hotels & Resorts•Hot Springs, VA

2d•Onsite

About The Position

Ensure proper training, and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Be the Manager on Duty in absence of a Food & Beverage Manager.

Requirements

Must have previous Food & Beverage experience, preferably in hospitality.
High School or GED preferred.
Must have the ability to multi task.
Must be able to lead, develop, and train others.
Must have strong Communication Skills.
Strong problem solving skills preferred.
Food Handler and TABC certification required.

Nice To Haves

Strong problem solving skills preferred.

Responsibilities

Perform daily and monthly inventories.
Ensuring proper tray set up procedures.
Monitor guest room floors to ensure a successful day to day operation.
Participate in Room Service sales promotion.
Monitor and respond appropriately to feedback from guests.
Be creative with enhancing or upgrading amenities.
Create amenities for sales promotion.
Examine food and beverage preparation.
Must follow prepared scenario to encourage upselling.
Give the approximate time of delivery for the order.
Prepare payment of checks.
Knowledge of food menu and wine list.
Know and adhere to all liability laws.
Printing of reports at the end of the shift and banking out.
Must have knowledge on minibar system, maintaining, and stocking and ordering product.