In Room Dining Captain

Corporate Office • Amelia Island, FL

8d • Onsite

About The Position

Omni Amelia Island Resort & Spa At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match. Job Description Omni Amelia Island Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you’ll love working with the Omni Amelia Island Hotel – apply today! Responsible for the Room Service daily and monthly inventory, schedules, products ordering, and maintain the department clean and organized.

Requirements

• Two years prior experience in a similar position preferred.
• Very organized and able to walk long distances
• Must be TABC certified.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a flexible schedule including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion.
• May work both indoors and outdoors.

Responsibilities

• Ensure optimal performance in the day-to-day operation.
• Assist Room Service manager in training of the staff.
• Complete daily moments of service on team, IRD and Lobby Bar.
• Call back all guest orders to ensure guest satisfaction.
• Ensure all amenities are delivered and charged correctly.
• Check the servers’ orders and set-up.
• Control order load of the servers.
• Check on tray and table removal.
• Establish and maintain cohesive and effective associate relations.
• Maintain guest contact.
• Inspect daily set-up, and presentation.
• Ensure all daily opening and closing side work is complete.
• Conduct administrative work requirements.
• Performs related duties special projects.
• Provides functional assistance and directions to the room service operation.
• Assist lobby bar bartender when needed.
• Check lobby and lobby bar to ensure cleanliness.
• Deal with guest issues and ensure customers satisfaction.
• Assist with evening restaurant event orders in Kitchen Notes.

Benefits

• competitive wages and benefits
• growth opportunities
• paid time off
• hotel stay discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees