PM Room Attendant 3:00 Pm to 11:30

Blue Sky Hospitality Solutions•Houston, TX

About The Position

The Room Attendant is responsible for cleaning guest rooms and responding to guest requests at the highest standards in support of the hotel’s continuing effort to deliver exceptional guest service.

Requirements

Ability to work in a fast-pace, high-energy and demanding work environment.
Strong attention to detail

Nice To Haves

Previous experience housekeeping is strongly preferred.

Responsibilities

Provide a clean, safe and well-maintained guest room for all guests of the hotel.
Thoroughly clean guest rooms as assigned, including, but not limited to making beds, cleaning bathrooms, dusting and vacuuming to Doubletree brand standards
Dispose of trash and recyclables
Perform deep cleaning tasks, as needed
Gather supplies/equipment/amenities as needed daily
Respond to guest requests in a timely, friendly and efficient manner. Get assistance to help guests when needed.
Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.
Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
Perform any other job related duties as assigned.