Room Attendant - Kimpton Era Midtown NY
About The Position
The Room Attendant is crucial for maintaining the highest standards of cleanliness and guest satisfaction in our hotel. This role ensures the cleanliness, order, and efficient operation of all guest rooms, as well as providing essential support to our guests and housekeeping team. The Room Attendant will be responsible for meticulously cleaning and preparing stayover and check-out rooms, assisting with guest requests, and managing linen, ensuring a pristine and welcoming environment for both arriving and in-house guests. This position will also perform general and deep cleaning of guest rooms as needed.
Requirements
- Prior experience in housekeeping or a similar role, preferably within a hotel or hospitality environment, is a plus.
- Exceptional attention to detail and a commitment to high-quality work.
- Ability to work independently and efficiently, as well as collaboratively within a team.
- Strong organizational skills.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
- Basic communication skills to interact with guests and team members.
- Knowledge of proper cleaning techniques and equipment usage is desirable.
- Ability to stand, walk, pull, push, bend, stoop, and lift for extended periods.
- Ability to lift and carry up to 25-30 pounds.
- Manual dexterity to operate cleaning equipment and handle supplies.
- Ability to work flexible hours, including weekends and holidays, as needed.
Responsibilities
- Clean and prepare guest rooms, including stayover and check-out rooms, adhering to established hotel procedures and brand standards.
- Make beds, change linens, and replace towels.
- Thoroughly clean and sanitize bathrooms, including showers, toilets, sinks, and floors.
- Dust, polish, and wipe down all surfaces.
- Service Minibar.
- Vacuum carpets and mop hard floors.
- Empty trash receptacles and replace liners.
- Replenish in-room amenities such as toiletries, coffee supplies, and stationery.
- Perform self-inspections of all assigned rooms to ensure they meet quality and brand standards before reporting them as ready.
- Report any maintenance issues, safety hazards, or damaged items promptly utilizing HotSos.
- Maintain a neat, organized, and well-stocked housekeeping cart and linen closet.
- Adhere to all health, safety, and sanitation regulations, including OSHA standards, particularly those related to engineering and maintenance.
- Operate and maintain cleaning equipment safely and effectively.
- Handle guest requests and inquiries promptly and courteously.
- Handle chemicals and cleaning agents according to safety guidelines.
- Perform the duties of a house attendant as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
