Room Attendant - Hollywood Hotel

South Beach Group HotelsHollywood, FL
6hOnsite

About The Position

The Room Attendant is responsible for genuinely caring about out guest; making strong emotional connections by providing a guest oriented service at all times. The Room Attendant is also responsible on providing efficient, prompt, courteous, trouble free and proactive service to guests.

Requirements

  • A minimum of (1) year of housekeeping experience.
  • Able to speak and understand basic English.
  • Must be able to work independently and exercise good judgment to resolve issues.

Nice To Haves

  • A minimum of (1) years of hospitality experience preferred.
  • High School education preferred.

Responsibilities

  • Completes all checklists as assigned.
  • Collects daily worksheet each morning with applicable keys, and returns them by the end of the shift.
  • Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner.
  • Stocks supply on cart/bag correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment.
  • Sorts out any damaged linen or linen needing re-washing and returns them to Laundry.
  • Cleans guest rooms daily according to operational policies and standards.
  • Removes soiled bed and bath linens, and replaces with clean linens.
  • Removes trash from rooms.
  • Clean bathroom area.
  • Dust all surfaces.
  • Replenishes promotional materials, literature, and stationary.
  • Maintain a professional image at all times that falls within the hotel and company guidelines for appearance and dress.
  • Demonstrate teamwork by co-operating and assisting employees as needed.
  • Promote hotel services, facilities, and outlets, provide guest with information such as local attractions and directions.
  • Perform any other duties assign by his/her manager.
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