HCVR Room Attendant (Full Time; Day Shift)
About The Position
Harrah’s Cherokee Valley River Casino & Hotel Position Description POSITION TITLE: Room Attendant DIVISION: Hotel DEPARTMENT: Hotel Housekeeping GRADE/FLSA STATUS: H7 - Non-Exempt BADGE TYPE/COLOR: Work Permit - Peach REPORTS TO: Shift Manager, Sunrise Hotel; Shift Supervisor, Housekeeping SUPERVISES: N/A JOB SUMMARY: The Room Attendant plays a crucial role in maintaining the overall cleanliness of the hotel guestrooms. Their duties must be performed promptly and thoroughly, ensuring that the Caesars Standards of Operation are upheld at all times.
Requirements
- A high school diploma or equivalent is preferred
- Must be able to operate a handheld device
- A friendly, upbeat, outgoing personality is an essential requirement
- Strong interpersonal skills and excellent oral and written communication skills
- Self-starter: must work without close supervision, be quick, accurate, and able to handle multiple priorities in a fast-paced environment
- Must be able to clean a standard vacant room in 30 minutes or less
- Not required at time of hire; may be learned in the probationary period agreed upon at time of hire
Responsibilities
- Cleans guest rooms and guest areas, including making beds, dusting and vacuuming, cleaning the bathroom, replacing supplies, cleaning windows, mirrors, and patios
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- Maintains a stocked, organized, and clean cart with sufficient supplies
- Reports maintenance issues through appropriate channels for resolution
- Documents and secures lost and found items
- Communicates with guests in a professional and friendly manner
- Assists Housepersons, including delivering guest requests and picking up used guest items
- Conserves energy by closing shades and draperies and turning down air conditioning and heat of unoccupied rooms
- Reports hazardous conditions in the work area or equipment to Hotel Housekeeping leadership
- Utilize the housekeeping tracking system to update room status, assignments, and progress in an efficient and timely manner
- Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
