PM Room Attendant Part Time

Bally's Chicago • Biloxi, MS

39d • Onsite

About The Position

Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction.

Requirements

• High school diploma or GED.
• High energy level.
• Good judgment and common sense.
• Ability to work a flexible schedule.
• Ability to communicate basic information to others.
• Ability to understand and promulgate written memos, instructions, regulations.
• Complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter.
• Complete Active Shooter Awareness Training prior to reporting to work area.
• Complete General Employee Safety Training prior to reporting to work area.
• Complete Hazard Communication prior to reporting to work area.
• Complete Responsible Gaming Awareness Training prior to reporting to work area.
• Complete Title 31 Introduction Overview prior to reporting to work area.
• Complete Title 31 SAR Incident Reporting Awareness Training prior to reporting to work area.
• Complete Sexual Harassment Awareness for Frontline prior to reporting to work area.

Responsibilities

• Enhances the guest experience by providing exceptional service.
• Services assigned rooms according to departmental specifications, within allotted time.
• Documents room status on assignment sheets.
• Greets guests passing in corridors, establishing eye contact.
• Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.
• Performs turndown service.
• Delivers guest request items.
• Uses cleaning chemicals as instructed.
• Uses safety equipment as required.
• Communicates all maintenance issues to supervisor.
• Executes Daily Cleaning Projects.
• Secures master keys while working.
• Collects/secures lost-and-found articles and turns into Security.
• Restocks housekeeping cart daily.
• Trains new employees as needed.
• Controls inventory of supplies.
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.
• Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.
• Resolves guest issues.
• Adheres to department and property policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED