Room Attendant - Limelight Denver

Aspen Skiing Company•Denver, CO

59d•$20 - $23

About The Position

The Room Attendant is responsible for cleaning rooms, vacuuming, changing linens and towels, making beds, cleaning bathrooms, and doing laundry. This position reports to the Director of Housekeeping.The budgeted pay range for this position is $19.50 to $23.40 per hour.

Requirements

High School Diploma or high school equivalent preferred
Previous cleaning experience preferred
Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and use of cleaning chemicals
Knowledge of proper linen care, bed-making techniques, and room presentation standards
Knowledge of OSHA safety standards in regard to working with chemicals
Awareness of hotel services and amenities to assist guests with inquiries
Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents
Ability to ensure rooms are cleaned, stocked, and presented to brand standards
Capability to efficiently complete assigned rooms within required timeframes
Ability to professionally and courteously interact with guests when needed
Clear understanding of instructions and ability to report maintenance or security concerns
Keeping cleaning supplies, carts, and storage areas well-stocked and orderly
Ability to handle last-minute room changes or urgent guest requests
Identifying and addressing guest concerns or room maintenance needs proactively
Ability to stay focused and complete tasks efficiently with minimal supervision
Team Collaboration: Willingness to work with fellow housekeeping and hotel staff to ensure seamless operations
Discretion and Professionalism: Respecting guest privacy and confidentiality at all times
Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens
Ability to understand and communicate in Spanish and English

Responsibilities

Clean and service guest rooms in accordance with hotel procedures
Leave the guest rooms in a uniform arrangement as determined by housekeeping leadership
Communicate efficiently with internal and external customers to help guests with problems, collect accurate information, and occasionally diffuse anger
Restock all necessary linens and amenities according to the guest room legend
Report status of rooms cleaned
Report to supervisor about any damage, hazards, and repairs of items in the room or about the room itself
Keep corridors and service areas clean and neat
Bring linens and garbage to proper areas
Update daily room master worksheet before breaks, lunch, and end of shift
Perform deep cleaning of rooms twice yearly
Respond to guest requests in a timely manner
Assume responsibility of all assigned rooms each day
Other duties as assigned