Room Attendant (Substitute)

Loews Hotels•New York, NY

21h•Onsite

About The Position

Loews Regency New York Hotel, located in midtown Manhattan, offers a legacy of luxury, blending iconic Art Deco design with modern sensibilities and 50 years of service expertise. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada, crafting exceptional experiences in iconic destinations. The company fosters an environment where growth and belonging are prioritized, valuing team members for who they are and their goals. Every role, from Guest Services to Finance, Culinary to IT, offers opportunities for growth and meaningful impact, with a daily focus on creating an inclusive team member experience regardless of race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The hotel is seeking a friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate is a passionate hospitality professional with a keen eye for detail, a proactive mindset, and a commitment to enhancing both guest and team member experiences while upholding the highest standards of cleanliness. Veterans and military spouses are encouraged to apply. Headquartered in New York City, Loews Hotels & Co is an independently owned family hotel company rooted in deep heritage and excellence in service. They feature properties grounded in family heritage and dedicated to delivering unscripted guest moments with a locally handcrafted approach. Joining Loews Hotels & Co means becoming part of a family where Team Member growth and empowerment are central to their DNA. They are committed to a culture of diversity and inclusion, environmental protection through eco-friendly and sustainability programs, and being a good neighbor to their communities.

Requirements

Ability to walk, stand, reach and bend.
Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
Ability to work a flexible schedule, including weekends and holidays as required.

Nice To Haves

High school diploma or equivalent work experience.
Previous experience in a cleaning role.
Previous experience in a hotel or resort environment.
Basic English skills.

Responsibilities

Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.)
Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner.
Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
Maintain a positive attitude and professional conduct at all times.
Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
Comply with all other Housekeeping Department and hotel policies and procedures.
Other duties as assigned.