Room Attendant (Closes 3/1/26)

Win River Resort and CasinoRedding, CA
7h$17 - $26

About The Position

This team member cleans and prepares hotel rooms for guests prior to arrival, during their stay, and upon check-out

Requirements

  • Must be 18 years of age or older
  • A strong combination of written and verbal communication skills to write, read, and comprehend written correspondence is required
  • The ability to effectively communicate with guests and team members in a positive manner is required
  • Continuously stands and walks
  • Frequently bends/stoops, climbs, reaches above and below, kneels, and squats
  • Occasionally crawls
  • Continuously lifts/carries up to ten (10) pounds
  • Frequently lifts/carries up to fifty (50) pounds
  • Continuously pushes/pulls up to ten (10) pounds
  • Frequently pushes/pulls up to fifty (50) pounds
  • Occasionally pushes/pulls up to seventy five (75)
  • The ability to use industrial cleaning equipment including, but not limited to, vacuums and carpet cleaners is required
  • The ability to use office equipment including, but not limited to a computer keyboard, calculator, general office equipment and multi-line telephone, is required

Nice To Haves

  • A High School diploma, or the equivalent thereof, is preferred
  • A minimum of one (1) year of related experience and/or training is preferred

Responsibilities

  • Cleans guest rooms and public areas in accordance with established standards including, but not limited to, vacuuming, dusting, making of beds, cleaning bathrooms (tub, sink, toilet, and tiles), and emptying trash
  • Complies with housekeeping procedures, safety guidelines, and security procedures
  • Folds linens and maintains ample stock on cart of supplies needed to clean rooms and public areas
  • Replenishes bathroom supplies including, but not limited to, towels, soap, shampoo, and drinking glasses
  • Restocks each room’s Guest Services Binder with all information as needed
  • Moves furniture, straightens bed, tables, curtains, and bedspreads
  • Washes interior windows, door panels, and sills
  • Empties wastebaskets and sanitary disposals. Transports trash and waste to disposal area
  • Reports maintenance deficiencies to the Hotel Manager, Housekeeping Supervisor, and Facilities Department team members
  • Checks all furnishings and equipment (lights, radios, etc) for needed repairs or maintenance
  • Sweeps, scrubs, polishes, and dusts floors, fixtures, and furniture
  • Cleans rugs, carpets, upholstered furniture, and draperies
  • Notifies Facilities Department team members to clean exterior areas as needed
  • Organizes and arranges guest belongings as necessary to present a clean and orderly room
  • Checks all rooms for smoke odors and uses a cleaning machine as needed to remove odor
  • Reports all articles left behind by guests in accordance with policies and procedures
  • Maintains an accurate Room Attendant list and notifies the Front Desk of early/late departing guests and occupied/unoccupied rooms
  • Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino
  • Performs all duties in a manner that adheres to the guest service standards established by the Resort & Casino’s guest service program
  • Other duties as assigned by the Hotel Manager
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