Room Attendant (Part Time)
About The Position
As a Part-Time Room Attendant, you will be responsible for maintaining the cleanliness, organization, and presentation of guest rooms, ensuring guest satisfaction while upholding high-quality standards. The role extends beyond simply offering guests a clean room and freshly made bed, striving to deliver a memorable and unique experience for each guest. Essential factors for success include ensuring a safe work environment, following company policies and procedures, maintaining confidentiality, upholding quality standards, and presenting yourself professionally in appearance, uniform, and communication. Room Attendants will be on their feet for extended periods, actively engaging in tasks that involve standing, sitting or walking, and will take a hands-on approach (moving, lifting, carrying, pushing, pulling, and placing objects weighing 50 pounds or less without assistance). Excelling in these tasks (and other reasonable duties as assigned) is crucial for consistently delivering exceptional results for guests and the business. This is a part-time position requiring flexibility in scheduling based on business needs.
Requirements
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
- Ability to stand, sit or walk for an extended period of time
- Ability to lift and/or move up to 10 pounds
- Ability to frequently lift and/or move up to 25 pounds
- Flexibility in scheduling based on business needs
Responsibilities
- Maintain the cleanliness, organization, and presentation of guest rooms
- Ensure guest satisfaction while upholding high-quality standards
- Ensure a safe work environment
- Follow company policies and procedures
- Maintain confidentiality
- Uphold quality standards
- Present yourself professionally in appearance, uniform, and communication
- Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
- Ensure all rooms are cared for according to brand and IHM standards
- Notify supervisors of any damages, deficits, and/or disturbances
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary.
- 401(k) is fully vested upon the first contribution
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
