Room Attendant - Part-Time

PCH Hotels & Resorts-posted 10 months ago
Part-time
Mobile, AL
Accommodation
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At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

  • Clean and maintain assigned rooms to a high standard of cleanliness, ensuring guest comfort and satisfaction.
  • Verify and visually inspect all rooms assigned daily, including vacant maintenance (VM) and vacant ready (VR) rooms. Report any discrepancies to the Housekeeping Supervisor promptly.
  • Recheck all rooms at departure times and report the room status to the Housekeeping Supervisor for efficient room turnover.
  • Report any maintenance work needed to the Engineering department or Housekeeping Supervisor to ensure timely repairs and maintenance.
  • Enter each guest room by knocking on the door and saying Good morning, Good afternoon, or Good evening, Housekeeping, displaying courtesy and respect for guests' privacy.
  • Upon entering the guest room, ensure all trash is picked up and promptly report any missing items to the Housekeeping Supervisor.
  • Change linens and make beds according to brand standards, ensuring a comfortable and inviting atmosphere for guests.
  • Thoroughly clean the bathroom, including shower doors, walls, mirror, tub, toilet, and floor. Properly place standard items in the bathroom area for guest convenience.
  • Dust room items, vacuum the floor, clean inside drawers, and check under beds to maintain a tidy and organized space for guests.
  • Restock the housekeeping cart for the next day, ensuring all necessary supplies are readily available for efficient room cleaning.
  • Turn in keys and the housekeeping cart at the end of the shift, ensuring proper handover and accountability.
  • Report all lost and found items found in guest rooms to the Lost and Found department, adhering to hotel policies.
  • Remove room service trays from rooms and place them in the hallway for prompt removal and cleanliness.
  • Make up rollaway beds and notify housekeeping aides for removal and storage, ensuring room readiness for guest needs.
  • Maintain the highest level of guest hospitality and professionalism, reflecting the hotel's commitment to exceptional service.
  • Health, Dental, Vision and Life Insurance including FSA and HSA options
  • Short and Long-Term Disability
  • Paid holidays, Vacations, PTO and Sick Leave
  • 401k with matching
  • Tuition Reimbursement
  • Hotel and Food and Beverage Discounts
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