Room Attendant - Lodge Housekeeping (Full-Time) Starting at $15.00/hr

Sea Island•St. Simons Island, GA

25d•$15

About The Position

Basic Job Function : Provide friendly, attentive, and timely service ensuring that guest rooms and public areas meet our high standard of cleanliness and are properly presented. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.

Requirements

Six months Previous hotel housekeeping experience preferred
Excellent communication skills, both written and verbal
CPR certification preferred
First Aid certification preferred
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
Ability to perform repetitive tasks with accuracy
Ability to lift, carry, pull and push up to 50 lbs repeatedly throughout a shift
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy.

Responsibilities

Completely clean and maintain the residences for Exclusive Resorts and guest rooms which consist but not limited to: Properly make beds to Sea Island standards
Clean bathrooms
Dust
Replenish all paper items
Replace soiled linens with fresh linens
Clean all glass and mirrors
Replace burned out light bulbs
Empty and clean ash trays
Empty waste baskets and line them properly
Vacuum all rooms daily
Spot clean carpet when necessary
Clean windows
Clean kitchen stove and appliances if applicable
Clean balconies and patio if applicable
Clean patio grill, fridge, and furniture if applicable
Re-supply guest room amenities as necessary
Maintain the room attendant carts, in-room and department linen closets
Ensure that guest rooms and the residences for Exclusive Resorts are properly supplied and ready for occupancy
Straighten all public spaces ensuring that they meet our high standard of cleanliness and are properly presented
Perform deep cleaning as instructed by Supervisor
Learn the names and personally recognize our regular Guests and Members
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership