Room Attendant - InterContinental Indianapolis

IHG Career

94d • $16 - $16

About The Position

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last-minute work done.

Requirements

• Physical fitness is important as it’s a physical role and you’ll be on your feet most of the day.
• Strength to lift items up to 50 pounds / 23 kilograms and/or push/pull heavy objects.
• Ability to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Responsibilities

• Make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed.
• Follow established safety procedures at all times - and wear protective equipment when needed.
• Keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Perform other ad-hoc duties as needed.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401k
• Many other benefits to eligible employees

What This Job Offers

• Number of Employees: 5,001-10,000 employees