Room Attendant - InterContinental Indianapolis

InterContinental Hotels Group • Indianapolis, IN

94d

About The Position

As a Room Attendant, you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done.

Requirements

• Physical fitness is important as the role requires being on your feet most of the day.
• Ability to lift items up to 50 pounds / 23 kilograms and push/pull heavy objects.
• Ability to bend and kneel to complete some activities.
• Literacy skills including reading, writing, and basic math skills.
• Flexible attitude to shifts, including nights, weekends, and/or holidays.

Responsibilities

• Make sure our rooms are always at their best, ensuring they are special and memorable for guests.
• Help guests with requests such as toothbrushes or directions.
• Keep your supervisor updated on room service progress and alert them to any repairs needed.
• Follow established safety procedures at all times and wear protective equipment when needed.
• Stay organized by keeping track of supplies and amenities while minimizing waste.
• Reunite items with owners and log any lost and found property.
• Wear your uniform with pride.
• Perform other ad-hoc duties as required.
• Monitor and control supplies and amenities to minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments to ensure excellent quality and service.
• Assist with deep cleaning projects as needed.
• May have turndown duties.
• May assist with other duties as assigned.

What This Job Offers

• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees