Room Attendant - InterContinental Indianapolis

InterContinental Hotels GroupIndianapolis, IN
94d

About The Position

As a Room Attendant, you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done.

Requirements

  • Physical fitness is important as the role requires being on your feet most of the day.
  • Ability to lift items up to 50 pounds / 23 kilograms and push/pull heavy objects.
  • Ability to bend and kneel to complete some activities.
  • Literacy skills including reading, writing, and basic math skills.
  • Flexible attitude to shifts, including nights, weekends, and/or holidays.

Responsibilities

  • Make sure our rooms are always at their best, ensuring they are special and memorable for guests.
  • Help guests with requests such as toothbrushes or directions.
  • Keep your supervisor updated on room service progress and alert them to any repairs needed.
  • Follow established safety procedures at all times and wear protective equipment when needed.
  • Stay organized by keeping track of supplies and amenities while minimizing waste.
  • Reunite items with owners and log any lost and found property.
  • Wear your uniform with pride.
  • Perform other ad-hoc duties as required.
  • Monitor and control supplies and amenities to minimize waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Work as part of a team and communicate with other departments to ensure excellent quality and service.
  • Assist with deep cleaning projects as needed.
  • May have turndown duties.
  • May assist with other duties as assigned.
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