Room Attendant / Housekeeping

Hampton Inn & Suites Wichita Mulvane•Mulvane, KS

About The Position

The Room Attendant is responsible for maintaining clean and orderly guest rooms,restocking amenities, and reporting any maintenance issues to ensure a high standard ofservice. This role requires attention to detail, efficiency, and a guest-focused attitude tocreate a positive, welcoming atmosphere for all hotel guests.

Requirements

Must be able to stand for extended periods, frequently moving within and about thefacility.
Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.
Must frequently handle objects and equipment necessary for cleaning andmaintenance tasks.
Basic reading and writing skills for understanding assignments, checklists, andguest requests.
Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

Provide a clean and safe environment for guests by cleaning and maintaining guestrooms and common areas.
Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meetcleanliness standards.
Collect dirty linens and transport them to the laundry area, delivering fresh linens toroom attendant carts as needed.
Restock guest room amenities, including towels, soaps, and toiletries.
Respond to guest requests in a timely manner, such as delivering extra linens oritems from the front desk.
Assist with deep cleaning and organization of common areas and maintain thelobby functions.
Report any safety, maintenance, or housekeeping concerns to management.
Adhere to lost and found procedures, guest safety protocols, and hotel policies.
Acknowledge and greet guests in public spaces, anticipating and addressing theirneeds.
Ensure efficient completion of daily room cleaning assignments in a timely manner.
Use supplies and equipment responsibly, reporting any shortages or issues tomanagement.
Maintain a friendly and professional demeanor with guests and team members.
Follow established schedules and support other departments as needed,performing additional tasks assigned by management.
Comply with hotel safety guidelines and procedures to ensure a secure environmentfor guests and staff.