Room Attendant-Housekeeping

Peregrine Hospitality

3d•$18

About The Position

As a Room Attendant/Housekeeper, you are responsible for cleaning guest rooms and other public areas in order to uphold the hotel’s service standards. You are a team player who is dedicated to completing all job functions while maintaining excellent customer service and positive coworker interactions. The Room Attendant/Housekeeper should enthusiastically carry out all instructions from supervisors and follow safety procedures in order to provide the most enjoyable guest experience.

Requirements

Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder

Nice To Haves

Preferred 1 year of Housekeeping experience.

Responsibilities

Ensure all guests and visitors are welcomed and given responsive, friendly, and courteous service through cordial communication and a helpful demeanor.
Execute facility inspections continuously in assurance of the cleanliness, safety, and specifications of the property have been fulfilled and are consistently maintained.
Enter and prepare guest rooms for cleaning during appropriate times.
During cleaning, treat room and guest items with discretion and respect.
Make guest beds and replace linens accordingly.
Replenish guest room of supplies and replace bath supplies.
Clean the bathroom and closet.
Vacuum and rake the carpet.
Follow all security guidelines when entering and exiting room, ensuring room has been secured upon departure.
Promptly record or report lost items to the Executive Housekeeper, keeping an accurate log of items.
Clean public areas of property to ensure all guest experiences are organized and fresh.
Maintain and stock housekeeping carts throughout the day to uphold an efficient cleaning process.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.